CONTENTS

COMMISSIONERS
STRATEGIC & TASK TEAM MEMBERS
ADDITIONAL CONTRIBUTORS
ACKNOWLEDGEMENTS
ABBREVIATIONS

CHAPTER 1: INTRODUCTION

1.1 DEVELOPING A CULTURE OF GOOD GOVERNANCE
1.2 MANDATE AND TERMS OF REFERENCE OF THE PRC
1.3 BACKGROUND AND CONTEXT
1.4 REVIEWING THE MANDATE AND RECONSTITUTING THE PRC
1.5 REVISITING THE PRIORITIES: TOWARDS THE DEVELOPMENT OF A CULTURE OF DEMOCRATIC GOVERNANCE
1.6 REVISED METHODOLOGY AND APPROACH
1.7 STRUCTURE OF THE REPORT
1.8 ADDITIONAL REPORTS BY THE COMMISSION

CHAPTER 2: OVERVIEW OF HOW GOVERNMENT IS WORKING

2.1 BACKGROUND AND CONTEXT
2.2 OVERVIEW AND ASSESSMENT OF THE REFORM PROCESS
2.3 THE PRESIDENCY AND CABINET
2.4 INTER-GOVERNMENTAL RELATIONS (IGR)
2.5 NATIONAL MINISTRIES AND DEPARTMENTS
2.6 PROVINCIAL ADMINISTRATIONS
2.7 BUILDING RESOURCES & CAPACITY FOR GOOD GOVERNANCE

CHAPTER 3: TRANSFORMING THE STRUCTURES AND FUNCTIONS OF GOVERNMENT

3.1 INTRODUCTION
3.2 MANAGING THE SIZE OF THE PUBLIC SERVICE
3.3 STRATEGIES FOR MANAGING TRANSFORMATION
3.4 MANAGING THE MACHINERY OF GOVERNMENT DECISION-MAKING
3.5 THE PUBLIC SERVICE COMMISSION
3.6 MANAGEMENT APPROACHES, CULTURES AND PRACTICES
3.7 MANAGING SERVICE DELIVERY
3.8 MANAGING INSTITUTIONAL PERFORMANCE

CHAPTER 4: HUMAN RESOURCES MANAGEMENT AND DEVELOPMENT

4.1 INTRODUCTION
4.2 AN OVERVIEW OF THE TRANSFORMATION PROCESS
4.3 HUMAN RESOURCES PLANNING
4.4 HUMAN RESOURCES PROVISIONING (HRP)
4.5 PERFORMANCE MANAGEMENT AND DEVELOPMENT
4.6 HUMAN RESOURCES DEVELOPMENT

CHAPTER 5: BUDGETING AND FINANCIAL MANAGEMENT

5.1 INTRODUCTION
5.2 GOVERNMENT EXPENDITURE AND THE BUDGET
5.3 THE DOMESTIC AND GLOBAL CONTEXT OF BUDGET REFORM
5.4 DEVELOPMENTS IN BUDGETING AND FINANCIAL MANAGEMENT
5.5 ISSUES AND CHALLENGES FOR FURTHER REFORM
5.6 OBSERVATIONS & RECOMMENDATIONS FOR FURTHER REFORM

CHAPTER 6: INFORMATION MANAGEMENT, SYSTEMS AND TECHNOLOGY IN THE PUBLIC SERVICE

6.1 INTRODUCTION
6.2 VISION AND STRATEGY FOR IMST
6.3 THE MACRO-INSTITUTIONAL CONTEXT
6.4 MEETING NATIONAL OBJECTIVES
6.5 PUBLIC SERVICE PERFORMANCE
6.6 OPERATIONAL REQUIREMENTS
6.7 HUMAN RESOURCES DEVELOPMENT AND TRAINING
6.8 FINANCIAL AND BUDGETARY REQUIREMENTS
6.9 SUMMARY OF MAIN RECOMMENDATIONS

CHAPTER 7: CONCLUSIONS AND RECOMMENDATIONS

7.1 CONCLUSIONS
7.2 RECOMMENDATIONS

APPENDIX 1
Reference List of Policy Documents & Legislation

APPENDIX 2
List of Annexures attached to the Report

APPENDIX 3
Issues Identified by the Commission

APPENDIX 4
Schedule of Ministries, Departments, Provinces, Organisational Components and other Organisations who briefed the PRC

APPENDIX 5
Schedule of Written Submissions Received by the PRC

COMMISSIONERS

The following were appointed as Commissioners by the President.

Dr. Vincent T. Maphai (Chairperson)
Prof. Norman Levy (Deputy Chairperson)
Prof. Bax D. Nomvete
Prof. Fanie Cloete
Dr. A.W. Johnson (Canada)
Ms. Motlatjie A. Letsebe
Mr. Sam Marotoba
Ms. Ayesha Mohamed
Prof. Aaron M. Ndlovu
Mr. Lot M. Ndlovu
Mr. Lennart Nilsson (Sweden)
Dr. M. Nzuwah (Zimbabwe)
Mr. Gavin H. Pieterse
Dr. Neva Seidman-Makgetla
Sir Kenneth Stowe (Britain)
Mr. Clem Sunter

Mr. Sam Marotoba never took his seat on the Commission. In 1997 Prof. Aaron Ndlovu and Ms. Ayesha Mohamed resigned, for personal reasons. Dr. Seidman-Makgetla's membership also terminated, following her appointment to a senior post in the Department of Public Service and Administration. Ms. Motlatjie Letsebe joined the Office of the Deputy President in January 1998, after the completion of the Commission's report but before the signing.

The most significant change to the membership occurred when the first Chairperson, Professor Nomvete, requested the President to relieve him of his duties. Following this development, Dr. Vincent Maphai was appointed Commission Chair in April 1997. Professor Levy became Deputy Chairperson.

STRATEGIC AND TASK TEAM MEMBERS

Prof. Iraj Abedian* Ms. Tania Ajam Mr. Conrad Barberton Ms. Nozipho January-Bardill Dr. Alf Carling* Ms. Anne Evans Dr. Meshack Khoza Mr. Aubrey Malabie Mr. Andrew Merrifield** Dr. Benny Mokaba* Mr. Sam Mphuthi Mr. B. R. Naidu* Mr. Lars Ohlsson Ms. Gemma Paine Ms. Rosemary Proctor Dr. Derrick Swartz* Prof. Chris Tapscott* Ms. Glenda White

School of Economics, University of Cape Town School of Economics, University of Cape Town Consultant Consultant International Expert, Government of Sweden Special Advisor to the South Africa/Canada Programme on Governance Centre for African Research & Transformation, University of Natal/Durban Consultant Council for Scientific and Industrial Research Department of Welfare Consultant Human Sciences Research Council International Expert, Government of Sweden School of Public and Development Management, University of the Witwatersrand Special Advisor to the South Africa/Canada Programme on Governance Institute of Government, University of Fort Hare School of Government, University of the Western Cape Consultant

* Members of the Strategic Team
** Member and Convenor of the Strategic Team

ADDITIONAL CONTRIBUTORS

SOUTH AFRICAN CONSULTANTS

Mr. Sam Amod (Consultant)
Mr. Roger Layton (Consultant) -- in cooperation with Mr Chris Rowse
Mr. Simon Ratcliffe (Consultant) -- in cooperation with: Mr. Patrick Brennan, Ms. Avril Joffe, Ms. Shelley Kestan, Ms. Judith Kippin and Ms. Janine Rauch)
Prof. Nico Steytler (Community Law Centre, University of the Western Cape)

INTERNATIONAL EXPERTS

Mr. Richard Heeks (Institute for Development Policy and Management, University of Manchester)
Mr. Willy McCourt (Institute for Development Policy and Management, University of Manchester)
Mr. Martin Minogue (Institute for Development Policy and Management, University of Manchester)
Mr. David Mundy (Institute for Development Policy and Management, University of Manchester)
Ms. Deborah J Williams (Adviser on Public Sector Management and Finance)

COMMONWEALTH ADVISERS

Dr. Robert Dodoo (Head of Civil Service, Ghana)
Mr. Gordon Drapper (Consultant, Trinidad and Tobago)
Mr. Peter Harrison (Associate Deputy Minister, Human Resources, Canada)
Dr. Mohan Kaul (Director Commonwealth Secretariat, India)
Ms. Caroline Kerry (Consultant, Australia)
Datuk Dr. Johari bin Mat (Secretary General Ministry of Education, Malaysia)
Mr. Alex Matheson (Special Adviser, Commonwealth Secretariat, New Zealand)
Mrs. Florence Mugasha (Head of Civil Service, Uganda)
Mr. Joe Tabone (Consultant, Canada)
Ms. Philippa Wood (Consultant, New Zealand)

ACKNOWLEDGEMENTS

The Commission’s work has benefited greatly from the support and assistance of a variety of individuals and organisation in both the public and private sectors. We are indebted to them all, and especially the following:

• Ministers, Deputy Ministers, Director Generals, senior personnel, as well as Transformation and Special Programmes Officers. Often they had to respond at short notice and in all cases they did so generously and promptly.
• The Swedish, Canadian and British governments provided both financial resources and professional expertise. The Commonwealth Secretariat co-sponsored workshops with the PRC and also provided professional expertise.
• Several staff members were seconded to the commission, while their employers carried the costs. These include Zola Ngcakani from The Water Research Commission and Tladi Ditshego from the National Business Initiative for Growth, Development and Democracy, who respectively acted as Executive Secretary and Programme Manager in the initial phase of the PRC. Jackie Lange was also seconded for a brief period from Engen Petroleum Limited. Ansie Dubrey and Phillip Chauke were seconded researchers from the Human Sciences Research Council (HSRC). In addition, the Commission Chairperson, Vincent Maphai and the Head of the Human Resources Task Team, BR Naidu, also came from the HSRC. Andrew Merrifield, convenor of the Strategic Team, came from the Council for Scientific and Industrial Research.
• A team of dedicated persons worked beyond the call of duty --coordinators, members of sub-groups, resources persons, and the authors of the specialist and process studies.
• Mr. Ben Lindeque coordinated a small but efficient core of secretariat and administrative staff. The secretariat provided project management support and coordinated logistics to enable effective functioning of the task teams. Of the seven secretariat positions, four were used for capacity- building. New appointees, without prior experience, were trained on the job. Their job prospects within the public service and elsewhere were thereby enhanced.
• The first commission chairperson, Professor Nomvete will be remembered for his strong leadership and commitment. He remained the commission’s friend even after his departure.
• The Parliamentary Portfolio Committee provided a forum for the commission to maintain its accountability. We are grateful to its Chairperson, Mr. Salie Manie, for his interest and unflinching support.
• The reference panel for the Budgeting and Financial Management task team -- Drs. Mohammed Jahed, Leila Patel, Bethuel Setai and Messrs. Job Mokgoro, Murphy Morobe, Nols du Plessis, Andre Roux, Sipho Shezi, Gert van der Linde.
• The Anglo American Corporation for printing the colour charts for the Statistical Analysis of Public Service Personnel in South Africa.
• Finally, we thank John Bardill, School of Government, University of the Western Cape for the arduous task of editing and compiling the various sections of the Report. We are indebted to him for his cooperation and conspicuous commitment beyond the call of duty.

ABBREVIATIONS

Contents Chapter1 Chapter 2 Chapter 3 Chapter 4
Chapter 5 Chapter 6 Chapter 7 Appendicies