Presidential Review Commission Report

APPENDIX 4: SCHEDULE OF BRIEFINGS

A. OFFICES OF THE PRESIDENT AND DEPUTY PRESIDENT	DATE OF BRIEFING
Office of the President	25.09.97
Office of the Deputy President	25.09.97

B. NATIONAL MINISTRIES & DEPARTMENTS	DATE OF BRIEFING
Agriculture	11.09.97
Arts, Culture, Science & Technology	12.11.97
Constitutional Development	01.11.97
Correctional Services	12.09.97
DPSA Provincial Audit Task Teams IT/ Grading Rightsizing Transformation of Department	03.05.97 01.08.97 02.10.97 07.11.97
Education	16.08.97
Finance	02.08.97 13.09.97
Foreign Affairs	07.11.97
Health	15.08.97
Home Affairs	05.08.97
Housing	05.08.97
Justice	04.07.97
Labour	01.11.97
Land Affairs	06.06.97 11.09.97
Public Works	02.08.97
South Africa Police Services	06.11.97 11.09.97
State Expenditure	01.08.97
Water Affairs & Forestry	15.08.97
Welfare	16.08.97

C. ORGANISATIONAL COMPONENTS	DATE OF BRIEFING
Central Statistical Services (CSS)	12.11.97
South African Management Development Institute (SAMDI)	01.11.97
South African Revenue Services	07.11.97

D. PROVINCES	DATE OF BRIEFING
Eastern Cape	29.08.97
Gauteng	27.09.97
Kwa-Zulu Natal	30.08.97
Northern Province	26.09.97
Western Cape	12.09.97

E. STATUTORY AGENCIES	DATE OF BRIEFING
Financial & Fiscal Commission (FFC)	31.10.97
Office of the Public Service Commission	04.07.97

F. OTHER	DATE OF BRIEFING
COSATU	27.09.97

G. CONSULTATIONS	DATE OF BRIEFING
Ms. Jesse Duarte, MEC, Safety and Security, Gauteng.	14.01.98
Dr. E. Kornegay, Head of the Office on the Status of Women, Office of the Deputy President.	20.01.98
Mr. Schuaib Chalken, Head of Office on the Status of Disabled Persons, Office of the Deputy President	20.01.98
Mr. N.L. Mathebula, MEC, Safety and Security - Mpumalanga	19.01.98
Mr. K.M. Gordhan, DG , Dept. of Transport	02.02.98
Mr. G.N. Morkel, MEC, Safety and Security - Western Cape	05.02.98
Minister F.S. Mufamadi, Safety and Security Mr. A Cachalia, Superintendent-General, Secretariat for Safety and Security	06.02.98
Dr M.P. Ncholo, DG, Dept. of Public Service and Administration	17.02.98
Mr. A. Erwin, Minister for Trade and Industry	18.02.98
Public Service Association of South Africa Mr. A. Lawrens Mr. Arnold Mokgabudi	19.02.98
Meeting of DGs	19.02.98
Mr. W.V. Lacey, SACOB	19.02.98

APPENDIX 5: SCHEDULE OF WRITTEN SUBMISSIONS RECEIVED BY THE PRC

1. NON-GOVERNMENTAL ORGANISATIONS/COMMUNITY BASED ORGANISATIONS/INDIVIDUALS

Ref No	Submission number	Author	No of Pages	Issue raised	Abstract
1.1	2	Ms V Makaza Quigney, Eastern Cape	2	Employment Practices	A recommendation that the legacy of the bantustan system, which left people unable to deal with change, could be addressed through the transfers of functions and people from National departments to the regions. Training which is needs driven and evaluated as well as the screening of applicants by outside agencies is also recommended.
1.2	3	Mr E Masanejo Kwa-Mhlanga	1	Crime & policing	A list of suggestions to decrease the crime rate through increasing the police force and the payment of better salaries as well as changes in the justice system.
1.3	4	Ms I Beate Karlein Rondebosch, Western Cape	2	Crime & Unemployment	A recommendation that photographs of all criminals convicted of "soft crime" be featured in all Newspapers on a weekly basis and that community service be meted out as punishment for these crimes. Unemployment could be dealt with through collaborative efforts on the part of business and the unions by introducing compulsory apprenticeships for all school leavers. Incentives could be offered to businesses employing these apprentices.
1.4	6	Anonymous Young Job Seeker Address Unknown	1	Tax Collection	The author who chose anonymity through fear of victimisation quotes from a television programme which reported that only 5 out of South Africa's 44 million people pay taxes. He recommends that a plan be developed to increase the tax base and that legislation be put in place making it compulsory for all people with bank accounts to register with the Receiver of Revenue.
1.5	7	Mr E Finklestein Cape Town, Western Cape	1	Remuneration	A call for the introduction of a performance linked reward system, similar to that of Malaysia, for all Ministers, Deputy Ministers and Director Generals. Salaries should be fixed for three years with performance bonuses for those who meet required delivery targets.
1.6	10	Anonymous Mellville, Gauteng	1	Work Ethic	An appeal for a return to a service culture which could be re-enforced through all letters being signed " I remain ,Your obedient servant".
1.7	11	Mr A Misveni Address unknown	1	Income Tax Levels	An impassioned plea for the imposition of lower income tax rates and the involvement of all constituencies in the development and discussion around the State's budget.
1.8	12	Mr G Maphaha Messina, Mapumalanga	3	General service delivery	Joblessness, high levels of crime, problems in education, fraud & corruption are all attributed to what the author calls "money". He also pleads for the elevation of the role of the church in nationbuilding.
1.9	13	Mr F A Jourdaan Fish Hoek, Cape	1	Systems & practice	Suggestions for improving current systems and practices are provided. These include regular external audits and public report backs, the use of NGO consultants in Human Resource planning and MBA qualifications for all ministers.
1.10	16	Illegibly signed letter Pinelands, Western Cape	3	Work Ethic, skills & competencies	The author expresses the view that governments who become too expensive create their own demise. He calls for the recruitment of only the most qualified people and the modernisation of systems and procedures to reduce labour costs. Front line people should be kept informed of all developments to enable them to respond intelligently to queries and the army personal could be deployed in departments experiencing staff shortages.
1.11	18	Mr M Ranchod Dunswart		Crime & Corruption	The view is expressed that there is a link between levels of crime and corruption and the level of openness & transparency and the quality of systems for budgeting and financial planning. The establishment of geographically defined, multi-stakeholder anti- corruption committees are called for .
1.12	19	Ms J Mackay Gauteng	1	Telephone Accounts	A call for comprehensive information to be supplied on all telephone accounts to assist subscribers to curtail costs and query inaccuracies.
1.13	22	Ms R Watson Kwa-Zulu Natal	5	Maintenance courts	The author records her 14 year battle to obtain maintenance for her children. She expresses the view that there are exploitable loopholes in the current system with more rights accruing to the plaintiffs than the defendants. Prosecutors, she alleges are also poorly trained resulting in a low success rate.
1.14	23	Mr F Tsoaedi Qwa- Qwa	1	Safeguarding of government assets	The author recommends that the safeguarding of government assets could be improved through the appointment of a core team of ANC members charged with the responsibility of ensuring that government policy is carried out.
1.15	26	Mr C Sackville-West Dana Bay	2	Lack of employment opportunities	This pensioner provides information on his experiences and skills and laments his inability to secure employment or opportunities to publish some of his material.
1.16	27	Mr J Moseneke Gauteng	1	Job Creation	A suggestion that job creation could be effected through the establishment of one nationwide burial society, with branch offices all over the country.
1.17	28	Mr Kilpin Elgin, Cape	2	Work Ethics & attitudes	A suggestion that attitudes and work ethics could be improved through the use of film showing daily activities where public servants display positive, customer service orientated attitudes. He lists a number of scenarios.
1.18	29	Mr J Stoffberg Western Cape	4	Health care , taxes	The author decries the use of certain contraceptive methods, high taxes, the absence of the death penalty and the monthly , instead of weekly payment of old age pensions.
1.19	30	Ms W Dono Kwa-Zulu Natal	1	General service delivery	A list of ten recommendations to improve the effectiveness of recruitment practices, remuneration systems and measures to curb stealing.
1.20	35	Youth For Christ, Pietermaritzburg Sally Mann, Acting Director	1	Justice- Childrens Court	The author attributes the lack of progress in processing cases in to bureaucratic delays and processes. She calls for the appointment of an ombudsperson with geographically defined jurisdiction to investigate complaints related to service delivery.
1.21	38	C J Napier Groenkloof	1	Clustering of activities & government research institutions	A recommendation that similar functional activities be consolidated organisationally and geographically. The role of Institutions, like the Africa Institute of South Africa, set up under the previous order for ideological purposes should also be reviewed and mergers with other institutions investigated to save costs.
1.22	39	C J Esterhuizen Western Cape	1	Pensions Administration (Civil Pensions)	Difficulties in obtaining information on the issuing of Life Certificates are outlined and frustration expressed at the lack of response to written and telephone enquiries. The author recommends that certificates be issued on a fixed date each year.
1.23	42	Mr Z Hlatshwayo Witbank	2	Nationbuilding	A list of suggestions to bring about nationbuilding and to sustain South Africa's young democracy.
1.24	47	H A Oliver Western Cape	2	Ethics & Values	A call for the upholding of "true liberal principles". The dismissal of incompetent people, right from the top, a client centred approach and a wealth creation role for much leaner government is called for.
1.25	52 (a)	IDASA Mandy Taylor Project Manager, Political Information & Monitoring Service	9	Accountability, openness & transparency Transformation of public service delivery Review of status Information Technology & Systems	A submission recommending that: Codes of conduct, insofar as they set out ethical standards should be absolute and binding on all employees. Accordingly they should be narrowly drawn, specific and enforceable; Standards of delivery on the other hand, mean a change in culture and ethos of the Public service. A flexible approach that allows departments to set standards should be implemented; Any measures introduced must be backed up with sufficient enforcement mechanisms, monitoring mechanisms and resources for them to operate effectively.
	52 (b)	IDASA Warren Krafchik Budget Information Service	2	Link between Public Sector reform and Budget Reform	The submission highlights the important linkages between public sector and government reform. It focuses on the relationship between the two; wage bargaining and provincial autonomy and accountability for performance as well as the monitoring of provincial and national delivery.
1.26	55	Mr A K Maile Northern Province	3	Accountability & Rural Development	A recommendation that accountability could be improved through the provision of information to the public on the scope of jobs of Public Servants. Rural development, it is recommended , could be improved through training and skilling of local people , a focus on water supply and the training of small scale farmers.
1.27	56	PM Goso Qumbu	2	Fraud & corruption	A list of recommendations dealing with the establishment of a Public Protectors Office in each province and the establishment of committees form communities to support this office as well as investigation of cases of fraud with prosecution of those found guilty.
1.28	57	Dr A M Davey Western Cape	1	Accountability& Transparency	A recommendation that the Public Service Commission be en encouraged to publish an annual list of all state departments, their functions as well as basic information on all officials especially top management. Costs could be covered through the sale of this publication .
1.29	59	Mr J Katz Northern Cape	1	Transparency	A suggestion that the definition of the word "transparency" has become murky through practices on the part of government where public servants found guilty of corruption are still given "golden handshakes". A call for renewed commitment and willingness to stamp out corruption is made.
1.30	60	Mr E Malulyck Seshego	1	Transparency	A call for an education programme to inform the general public of the functions of the Public Service to effect transparency, reconstruction and development.
1.31	65	Friends of Tara Mr Joe Secreve, Chairman	5	Mental Health Care	This family support group for patients with mental illness questions the procedures presently in place to commit psychiatrically ill persons and puts forward extensive suggestions to remedy the situation.

2. PROFESSIONAL BODIES & TERTIARY INSTITUIONS

Ref. No	Submission Number	Author	No of Pages	Issue Raised	Abstract
2.1	1	University of Zululand, Assistant Registra Mr C Y Mkhize	3	Systems & employment practices	The author lists issues which in his view create the perception that the Public service is inefficient and lacks co-ordination, responsibility and accountability. He suggests brief strategies to address the improvement of service delivery.
2.2	5	P. E Technikon, Dept. of Public Management Dr V Hilliard	3	Local Government restructuring	The author expresses his view on a discussion document released by local government in the province on local government restructuring and recommends a suitable policy framework for local governance.
2.3	8	University of the Western Cape Mr K Gottschalk	2	Public Protectors Office	Media reports , the author claims, suggest that only one in a hundred complaints are being dealt with and that the average response time to these complaints is one year. He recommends a drastic increase in resources, the use of rural telecentres and the utilisation of NGO's to improve the delivery capacity of this office.
2.4	33	Breerivier High School Mr F Brown	1	Personnel records	A recommendation that computerised records of disciplinary matters, performance and health be maintained for all personnel and students, and that this be provided , on a mandatory basis, before appointments and transfers to any office/ post.
2.5	43	South African Institute Of Management Service Mr E Morrison, President Pretoria	8	Effectiveness of the Public service	The organisation contends that government has spent in excess of R40 million on consultants for transformation without making progress in the furthering of the aims of transformation . He ascribes this to the government's failure to use its own internal Management Service and Work study resources. A substantial input dealing with factors impacting on service delivery efficiency is provided.
2.6	51	Vista University (Bloemfontein) Mr K J Maputle	8	Vision, Accountability & Transparency; Transformation; Human Resource Management	The author predicates his input on personal assessment and analysis of the current Public Service and presents a pragmatic approach to issues.
2.7	53	Transvaal Onderwysers-Vereeniging	2	Transformation & Service delivery	A list of areas in the administration of the education department which require transformation and reform. The lack of training and the departure of many qualified and experienced people is listed as a chief contributors to the current low level of quality service in education.
2.8	62	Cape Nature Conservation Mr L Lourens	1	Transformation & Affirmative action	The view is expressed that there is a total lack of transformation in the department and that despite the departure of many top management officials no attempts have been made in bringing about representivity .

3. PUBLIC SERVICE OFFICIALS/PARASTATALS

Ref No	Submission number	Author	No of Pages	Issue raised	Abstract
3.1	9	Dept of Agriculture Dr D Arckoll	1	Administrative systems & practices	Observations and recommendations related to systems & practices are provided. These include a re-look at the current ratio of administrative people to technical people, promotion of technical people to management ranks, nepotism, lack of career pathing and low salaries. The loss of technical people following the introduction of the Voluntary Severance Packages is also recorded.
3.2	14	Department not specified M Thusi, Free State	5	Affirmative action Recruitment practices	The view is expressed that service delivery to job applicants by part of the Department of Public Service and Administration is totally inadequate . He also calls for legislation to be introduced for Affirmative Action with merit being the only criterion for selection as well as staff development , especially in Information Technology.
3.3	15 (a)	Ex Teacher, Eastern Cape Mr H S Sobekwa	6	General Service Delivery	The author who refers to himself as a "veteran and an intellectual" expresses the view that the lack of law and order has lead to the country becoming a "jungle". He quotes examples and makes a special plea for the demarcation of special areas for informal traders to improve "cleanliness" as well as more visible policing by a motivated police force
	15 (b)	Ex Teacher, Eastern Cape Mr H S Sobekwa	6	Voluntary Severance Packages	A recommendation that the high cost of Voluntary Severance Packages in the teaching profession could be contained through an incremental, phased approach over at least three years. Dissatisfaction with excessive delays in the payment of packages are also recorded.
3.4	20 (a)	Prof. S Shabalala Office of Public Enterprises	20	Commercialisation of the Public Service	Report on the Commonwealth Policy Workshop on Commercialisation of Public Services ( London Business School 7-16th April 1977). Contains descriptive information on what took place at the conference and a more critical report highlighting theoretical and practical meanings and implications for Public Service reforms.
	20 (b)	Prof. S Shabalala Office of Public Enterprises	12	Privatisation	Paper delivered by the author at a Local Government Symposium at the BIFSA Conference Centre, 18th June 1997 The author presents different variants of privatisation as an approach to improving Public Service delivery.
3. 5	21	Mr Y Abba Omar, Corporate Communications ARMSCOR	58	Affirmative action	A study of Affirmative action in the South African Public Service submitted as part of the author's requirements for his advanced Executive programme at the Graduate school of Business Leadership at UNISA.
3.6	24	Author requested that confidentiality be maintained Department of Housing, Free State	3	Employment/ Recruitment practices	The author questions whether his inability to secure a promotional post, despite his qualifications is as a result of "selective affirmative action" or nepotism. He questions the absence of a skills audit in the province and attributes the current lack of motivation in the province to the absence of promotional opportunities.
3.7	32	G J Van Jaarsveld Dept. of Mineral and Energy Affairs ( retired)	3	Qualifications for employment & mine closure policy	The author, a retired mining engineer, outlines the benefits of appointing only B.Sc. Mining graduates to technical positions in the Department. He questions the current policy of reducing operations or closures of gold mines based on the fluctuations in the gold price given the unemployment which usually follows such action.
3.8	34	M A Matabane Dept. of Finance, Northern Province	2	Employment practices/ service conditions	The lack of recognition and reward for the attainment of further qualifications is recorded as well as the lack of funding from government for its employees to improve their qualifications. The author asserts that supervisors feel threatened by their better qualified subordinates and then merely promote themselves which leads to de- motivation and the departure of bright young people from the Public Service.
3.9	36	Dept. of Local Government Eastern Cape Province, Mr D B Stewart	12	Policy Issues	The author argues for a move from the present system of administration to one of " development administration". A summary of the proceedings at a two day workshop presented by a Prof. Swanepoel, head of the Department of Development , UNISA giving an indication of the type of government required to improve the circumstances of the impoverished masses, is provided.
3.10	40	Department of Trade & Industry, Dr D Walwyn	4	Systems & practices	The author was seconded for a year to the Chief Directorate of Industrial promotion. He details his experiences and compare systems & practices in the Public service to that of the Private Sector. Management, Purchasing, Personnel functions, Electronic Data exchange and affirmative action are also covered in the submission.
3.11	44	Victoria Hospital, Western Cape Ms H Ibach	2	Employment practices and policies	This author , a nurse at the hospital questions the number of positions at top management level and the continued application of the Voluntary Severance Package policy despite massive staff shortages. She recommends that prisons be converted to communal farms so that prisoners could obtain skills. Excess defence force members could also be deployed to the Department of Correctional Services.
3.12	46	Department of Water Affairs, Northern Province Mr S M Modipa	1	Employment Practice & Service Conditions	The author , a security guard , complains about his salary of R270 per month and the lack of a uniform.
3.13	48	South African Police Services Mr D C Burger	19	Information Technology ( systems & practices ,policy)	The author , head of National Information Systems for the South African Police Services deals with the role of IT in the department, the nature of problems being experienced and possible alternate solutions.
3.14	49	Gauteng Provincial Government, Chief directorate: Information Technology Dr M Kahn	9	Information systems & technology	An overall situation analysis, SWOT analysis and framework for an Information Systems strategy.
3.15	58	Dept. of Home Affairs Mrs O Kruger	2	Identity Documents & passports	The author ,a former employee in the Department of Home Affairs, suggests ways in which the control of the issuing of Identity Documents could be improved. She also questions the current provisions for the issue of emergency passports.
3.16	61	South African Revenue Services Mr P Mekoe	1	Employment practices	A list of recommendations including the relocation of the responsibility for effecting all new appointments to the Office of the Minister of Public Service and Administration, the formation of a body to probe wrongdoing, and the introduction of a revolving loan scheme.
3.17	64	Dept. unknown, Eastern Cape Provincial Government Ms N Sono	3	Employment practices	A recommendation that comprehensive information on all employees be recorded electronically and made accessible ,on line, to all employees in the Public Service. The practice of re- employing employees who had accepted the Voluntary Severance Package and the appointment to high office of people with a poor record of performance is questioned.

4. BUSINESS & LABOUR

Ref. No	Submission number	Author	No of Pages	Issue raised	Abstract
4.1	25	Partners in Change Mr B Sewell	28	Management Development & Performance Management	A coherent strategic framework for human resource development at both national and provincial level following an investigation which was based on the objectives of the White Paper on Transformation of the Public Service and the Green paper on Employment equity. The investigation was confined to practices in three European countries with a well established public service, yet who were seeking to enhance efficiency, effectiveness & equity in their public service management.
4.2	31	Procurement & Review Engineers Mr L Kaplan	2	Service Delivery, Electricity	A call for rationalisation of the industry and a review of the role of the National Electricity Regulator.
4.3	37	Amatola Project Engineers cc Mr J P Barker	2	Service delivery, Culture	A proposal that the development of a service delivery culture could be fostered through the introduction of Service directory containing information on all contact points in local and national government and the introduction of "Infoshops" in rural areas.
4.4	41	Dr B Cronje Independent Training Consultant	7	Employment practices; Human Resources management	The author argues that goal attainment needs to comply with two requirements viz. quantitative requirements and qualitative requirements and illustrates how these can be dealt with in terms of Human Resources.
4.5	45	D Kisule & Partners Mr D Kisule	2	Employment practices	A call for a move away from the current system of employees in the rating themselves to one of merit appraisals based on vertical lines of work and merit assessment. The establishment of a "Post Structure Committee" is also called for to ensure the uniformity of post structuring between the provinces.
4.6	50	Infoplan Mr C Terblanche	7	Business Process	The author, who assisted the SANDF with the development of its business processes, provides a proposal for the development of improved process performance. He argues that the time has come to re-invent government through the optimisation of Business processes.
4.7	63 (a)	SACOB	14	Local Government	This submission a copy of SACOB's response to a discussion document released by the Ministry of Provincial Affairs on Local Government contains a response to the document as well as 18 recommendations to improve various aspects of local government. . Topics covered include: Vision Statements Local Government in the context of globalisation the role of Local Government elections and administration public - private partnerships financial viability of Local Government structures and accountability.
4.8	63 (b)	SACOB	10	Public sector transformation and restructuring	This submission deals with privatisation of the public service, priorities and performance, size and rationalisation, employment policies in the context of Affirmative Action and concludes that: while there are no international standards for measuring a public service, the strength and efficiency of a country' s public service at all levels of government is a significant element in its attractiveness to investors and to its ability to compete internationally. Restructuring the Public Service to meet the needs of the 21st century requires a radical rethink of its objectives and how to attain them. There needs to be less rules and more flexibility with a focus on accountability and meeting agreed customer needs . Affirmative action as a policy designed to attain rapid equality must be implemented circumspectly and its application and duration must be carefully managed and designed to prevent racial polarisation.
	63 (c)	SACOB	13	Procurement reform	This submission , a copy of SACOB's response to the Government's Green Paper on Public Sector Procurement Reform endorses the four key principles in the Green Paper viz. that reform measures must accommodate: good value for money sound financial control the censuring of all corruptions measures to ensure that all tender participants are sound in terms of all their tax obligations, and recommends that simplicity should be included in these principles. The submission also deals with a general overview, good governance in procurement, the attainment of socio economic objectives through procurement, specific aspects of procurement reform and covers many aspect related to the WTO agreements.
4.8	64 (a)	COSATU	24	Comprehensive review of the Public Service	In this submission COSATU highlights the principles ,it believes, should inform the work of the Presidential Review Commission in comprehensively reviewing the Public Service. The submission covers the: role of the State fiscal policy and the Public Service rationalisation and restructuring management of the Public service transforming Public service delivery improving employment conditions human resource development labour relations Public Service Employees' pension fund representativeness and affirmative action procurement strategies public service and the provinces The submission concludes with recommendations on the way forward.
	64 (b)		15	Public service Education and Training	A copy of a submission, presented to the Department of Public Service, in response to a Green Paper on Public Service Education and Training released during the first half o 1997.The submission presents: policy alternatives training principles priorities and guidelines institutional arrangements monitoring and evaluation mechanisms institutional support programmes finance It concludes with recommending that ABET be encapsulated in the implementation plan and a shift in the focus on post- matric and tertiary education .A detailed and separate ABET programme is called and that the public service competencies, identified in Appendix C of the Green Paper, be taken into account in designing such an ABET programme. A summary of recomendations is also provided.
	64 (c)	COSATU	15	Procurement Reform	In this copy of a response to the Green paper on Procuremnt Policy Reform, presented to the Department of Public Works , COSATU presents its views on: using procurement to advance workers prioritising employemnt creation managing break-out employment ensuring clean government through effective oversight international factors A summary of recomendations dealing extensively with the promotion of worker rights is provided.