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The Department of Home Affairs has taken note of a video clip which depicts an official seemingly preoccupied with her cellular phone while at work.

The department can confirm that the official is stationed at the Beitbridge Port of Entry.

This morning, Wednesday, 14 March 2018, Minister Malusi Gigaba issued an instruction to the department to act swiftly to address the matter.

The department’s policy prohibits the usage of cellular phones by front office officials while performing their duties.

The official has been identified and she will be subjected to internal disciplinary processes. Further to this, disciplinary measures have commenced against the three supervisors on the shift for lack of adequate supervision.

Director-General Mkuseli Apleni has expressed his displeasure at the lack of attention paid to the actual duty performed by the official in direct violation of the policy against use of cellular phones at workstations.

“Of major concern to me is the fact that the official is dealing with security documents without paying attention to detail and rather preoccupied with her cellular phone. To this end, we have commenced with disciplinary measures against the official and the three supervisors,” said the Director-General.

Issued by Department of Home Affairs