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Treasury publishes Financial Inclusion Policy Framework for South Africa


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Treasury publishes Financial Inclusion Policy Framework for South Africa

Treasury publishes Financial Inclusion Policy Framework for South Africa

27th November 2023


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/ MEDIA STATEMENT / The content on this page is not written by, but is supplied by third parties. This content does not constitute news reporting by

The National Treasury today publishes the Financial Inclusion Policy Framework for South Africa, titled “An Inclusive Financial Sector for All” following the endorsement and approval of the policy framework by Cabinet on 8 August 2023. The first draft of the Financial Inclusion Policy Paper was published for public comments in October 2020.

Also being published today is the Response Document setting out the National Treasury’s responses to the comments received from stakeholders. In 2011, the National Treasury released the policy document “A safer financial sector toserve South Africa better”. The policy provided a comprehensive review of key challenges facing the financial sector and proposed a roadmap to deal with those challenges. Financialinclusion was among the objectives identified as key to building a financial sector that would serve all South Africans.

Whilst much remains to be done to achieve the financial inclusion objectives, the headline figures on financial inclusion in South Africa over the last decade reflect positively on South Africa’s progress, with more than 81 per cent of the country’s adult population having bank accounts. However, given low economic growth and rising unemployment, many households are still restricted to using basic financial services. Underlying problems prevalent in the quality and use of financial services by individuals include:

  • Low savings rates in the traditional formal sector
  • Low take-up of non-banking products like savings and insurance products
  • Except funeral, credit, and legal cover products
  • Nadequate or sub-optimal usage of bank accounts
  • Underdeveloped payment options
  • High cost of remittances and other financial products
  • SMME’s access to financial services remain constrained because of information asymmetry problems.

The Financial Inclusion Policy objectives explore what needs to be done to:

  • Deepen financial inclusion of individuals and households
  • Extend access to financial services for SMMEs
  • Leverage a more diversified provider and distribution base for financial services in South Africa.

The National Treasury will work in close collaboration with relevant stakeholders such as the financial sector regulators, civil society, government departments, the private sector, and other agencies in the development of an Implementation Strategy and Action Plan and a Financial Inclusion Monitoring and Evaluation framework.

This will ensure the successful implementation of financial inclusion initiatives and put in place an active central depository of information to monitor and track the progress of financial inclusion.



Issued by National Treasury


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