On 17th March 2008 the Plaintiff and the Defendant entered into a Service Level Agreement (“SLA”) with each other. In terms of the agreement, the Plaintiff was obliged to provide in the health technology needs of the Vryburg Hospital; to commission all health technology hardware; to provide training on the use of such health technology to the hospital staff; to provide after-sale support including maintenance and service support; to handle, transport and install furniture, accessories and the like at the hospital; and to store equipment, furniture and accessories in a hardware situated in Midrand, which warehouse was to be leased at the cost of the Defendant.