Five steps to take when an employee tests positive for COVID-19 in the workplace

29th October 2020

Five steps to take when an employee tests positive for COVID-19 in the workplace

With more employers embracing the return to work, employers must be up to speed on what is currently required when an employee becomes infected with COVID-19 at the workplace. Here are 5 practical steps to take when an employee is infected at your workplace:

Step 1: Report

1.1 If an employee is confirmed to have contracted COVID-19 at the workplace, an employer must immediately inform the:

(1) The Guideline requires employers to submit data to the NIOH once-off in respect of each employee’s vulnerability status (i.e. whether they are a vulnerable employee or not). Vulnerable employees include those over 60 years old and those with impaired function of certain organs (heart, lung, kidneys) or a depressed immune system. See the Vulnerable Employees Guideline for a list of medical conditions that would assist in identifying such employees.

1.2   Employers must also submit data of the previous week to the NIOH before Tuesday of each week in respect of:

Employees must be informed that their data is being submitted to the NIOH and that the processing of that data is in compliance with the Protection of Personal Information Act (POPI).

Step 2: Communicate

Employers must initiate a joint meeting with the relevant authorities (indicated above), the COVID-19 compliance officer, safety officers, health and safety committees, and relevant management staff to outline actions taken to date, as well as the proposed plans of action and timelines to reduce further exposure and transmission risk.

Details of the incident must also be communicated to staff and staff must be informed of the steps taken to mitigate risk (whilst maintaining confidentiality of infected employees).

Step 3: Clean

After a confirmed case is identified the workplace must be cleaned and decontaminated as per COVID-19 national IPC Guidelines. Despite recent marketing in the industry, it is not a requirement to obtain a certificate of cleaning for the workplace after a positive case has been identified. Cleaning can be done internally.

Step 4: Conduct a further risk assessment 

In order to ensure the safety of your employees and be regulatory compliant, employers must conduct a further risk assessment to determine whether employees are high or low risk depending on their contact with the infected employee and take appropriate action depending on the outcome of such assessment.

The subsequent risk assessments to be conducted on identification of a confirmed case in the workplace must be done in accordance with the Guidelines for symptom monitoring and management of workers for COVID-19 infection. The following procedure must be followed:

Step 5: Permit employees to return to work, with precaution 

An employee who has been infected with COVID-19 may return to work if they have isolated for 10 days from: 

After an employee with a previously confirmed case has returned to the workplace an employer must:

Follow these steps to avoid costly stoppages of production from the authorities or from employees dissatisfied with your organisation’s compliance.

Written by Jason Whyte and Laura Macfarlane, Director and Associate, Norton Rose Fulbright, Employment and Labour