1. Draft Guidelines for legislation for national library services: Five clusters of functions are distinguished, which are related to the needs identified by Line:
(a) Functions concerned with heritage. They are concerned with collecting, preserving and describing the national documentary heritage. They comprise:
(b) Functions concerned with infrastructure (i.e. those aimed at building national capacity for library and information services. They comprise:
(c) Functions concerned with a comprehensive national service (the delivery of services to end-users throughout the country through a network of provincial or district offices and branch libraries).
(d) Functions concerned with direct services to end-users (that is to users who visit the national library in person, or use it by correspondence or telephone).
(e) Functions concerned with international cooperation.
2. Vision, mission and functions of the National Library of South Africa (1996-11-01):
Leadership
Library and information service (LIS) functions LIS standards Research, development and specialised training National and international liaison Information technology Heritage
Cooperation
Document supply Coordination of acquisitions Redistribution of resources Publishing and publicity Oral history Grassroots programmes Cooperation with LIS agencies National registers Exhibitions Reformatting information resources
National responsibility
Formulate an acquisitions policy for the national library Assemble and make accessible a complete record of the national information resources Preservation Bibliographic records Reference and research Electronic full-text document delivery International deposits National preservation services Bibliographic services
3. Working group on National Libraries. Discussion paper on vision, mission and functions of the National Library of South Africa (1996-11-11):
Leadership function
Internal and external leadership, nationally and internationally Coordinates and promotes LIS research Participates in LIS training forums and provides specialised training International liaison (i.a. for exchange agreements) Development of standards and protocols Advice on information systems and LIS-related technology Advisory role in respect of bibliographic formats, e.g. MARC
Collections function
Collects, acquires and preserves information sources (including South African and foreign material)
South African material
Collects legal deposit material Maintains liaison with proposed official publications depositories Collects unpublished materials
Non-South African material
Purchases general works of reference Maintains international deposit collections Runs depository for foreign official documents Obtains bibliographies on exchange Acquires material needed for daily functioning
Provides bibliographic control services and standards
Serves as the bibliographic agency for South Africa
Compiles and publishes South African national bibliography Transfers data to SABINET Maintains authority files Supports a combined cataloguing database
Bibliographic services and products
Indexing and bibliographic work Coordinates Index to South African periodicals and Periodicals in Southern African Libraries
Bibliographic standards and quality control
Holds permanent membership of co-ordinating committees Supervises indexing on SABINET Runs local Universal Bibliographic Control Agency & MARC Maintains a national numbering agency (ISBN, ISSN, etc.)
Manages the collections
Provides storage accommodation Maintains collections, retrieves and replaces stock Supervises binding and microfilming
Maintains preservation services
Sets preservation policies, including retention and disposals Runs reformatting facilities (microform, digitisation) Binding and printing Conservation laboratories National preservation service
Salvage facilities Mass-deacidification facility Preservation information office
Gives access to collections
Serves as gateway to international resources for SA LIS sector Provides access to SA resources and SABINET, especially for smaller and poorer libraries or information centres Forms a centre for collecting and accessing electronic media
Making available
Reference and information services
Specialised reference and research services Subject specialisation Ready reference Telephone inquiry service Access to overseas databases Document supply National document delivery infrastructure Compiles location tools
Financial and administrative functions
Finances and funding
Central business plan and budget Budgetary control system Basic financial administration Internal auditing Strategic planning
Administration
Logistics
Administrative services Records (registry) Marketing publications and products
Human resources
HR policy, conditions of service and salary structure Staff evaluation; grievance and disciplinary code Affirmative action policy Personnel administration system and database Trade union policy Day-to-day administration
Information technology
Central IT policy and budget
The addition of financial and administrative functions is a useful feature of this list. However, the "collections" functions encompasses a very wide range of activities which could more usefully be split, e.g. acquisitions, bibliographic control, preservation and the provision of access to collections. There is also some overlap between 5provision of access (under the collections function) and the function of "making available".
The purpose of this annexure is to indicate the range of the tasks that await the NLSA and the scope of the activities it has to undertake to play its full role in the South African library and information services sector.
01 HERITAGE COLLECTIONS
SUB-PROGRAMMES (PROJECTS)
011 Legal deposit collection
Activities: Enforcement of legal deposit (identification; scanning; chasing) Supplementation of legal deposit (retrospective and current purchases) Coordination of legal deposit (with other legal deposit libraries) (For coordination generally, see 021) Accessioning
012 South Africana (material about South Africa)
Activities: Identification of relevant material Selection Purchase (including collecting trips?) Exchanges Accessioning Coordination of acquisitions with other institutions with related collection interests and strengths. (The NLSA should be the focal point for such coordination.) (For coordination generally, see 021)
013 South African writers
Activities: as under 012.
014 Southern Africa collection
(Comprises selected material from and about other Southern African countries, with the emphasis on neighbouring countries and SADC members, and on their official publications) Activities: as under 012.
015 Foreign and international official publications
Activities: as under 012.
016 Other special collections
Note: These could be of several kinds:
02 NATIONAL COLLECTION MANAGEMENT
Note: Traditionally it has been expected that the national library should:
Currently these tasks are largely in abeyance in SA due to lack of resources and possibly lack of motivation. With the establishment of the NLSA we have an opportunity to look at these aspects afresh. In particular we need to look at the role played by national libraries such as the National Library of Australia in managing that country's "Distributed National Collection" and the use of the Conspectus methodology by national libraries. With the advent of regional consortia the resource sharing scene is becoming more complex. The NLSA may have new or changed roles to play in the coordination of national collections, as a neutral monitor, evaluator and possibly arbiter in the case of disputes.
PROJECTS
021 National collection planning and coordination
Note: If the sum of all collections in South Africa's libraries are considered to constitute a national resource (in Australia this is referred to as "the distributed national collection), the implication is that some coordination is required at the national level. This should be the responsibility of the NLSA. In this context "acquisitions" includes relegation and disposal, and the collections under discussion include electronic or virtual collections. Activities: Conducting national surveys of the coverage and state of collections in various subject fields, types of publications and media. Disseminating survey findings. Setting up discussion forums and mechanisms for follow-up. Obtaining and disbursing project funding. Monitoring cooperative projects.
022 Supplementary national collections
(Collections of expensive or littleused materials established to supplement those of other SA institutions.) Activities: as under 012.
023 Redistribution of surplus publications
Note: As for present Southern African Book Exchange Centre (SABEC) Activities: Soliciting deposits of surplus materials. Receiving and sorting. Adding to NLSA stock items which fall within collection scope but which are missing from its collections. Listing and circulating lists (could in future be done using SABINET?) Despatching ordered material.
024 Last copy collection
Note: Material received in Project 023 but not redistributed because not requested by any SA libraries can be disposed of in two ways: (a) sold for pulping; (b) added to a "last copy collection". Due to lack of space and resources, option (b) is currently not available in South Africa. During his visit to SA in 1996, Bendik Rugaas, then National Librarian of Norway, informed the Working Group about the last copy collection being built up by the National Library of Norway at its branch at Mo-i-Rana. A last copy collection would comprise only materials that meet stated selection criteria. If well conceived and managed, such a collection would serve as an insurance policy that would make it much palatable for the country's libraries to dispose of surplus material, and so reduce pressure for additional library accommodation. Activities: Screening and selection of material left after redistribution by Project 023. Accessioning and simplified record-keeping (preferably using SABINET). Document supply on demand.
03 INTERNAL BIBLIOGRAPHIC ORGANISATION
Note: This organisational unit is concerned with the cataloguing, classification, indexing etc., of the materials added to the collection of the NLSA itself. A large percentage of the NLSA's acquisitions derive from legal deposit and bibliographic descriptions of most of these items are compiled for inclusion in bibliographic databases and the national bibliography (see 041 below). However, the NLSA may also acquire South African material which falls outside the scope of Organisational Unit 04 (including ephemeral and manuscript material) and it acquires foreign material which has to be organised for access.
PROJECTS
031 NLSA cataloguing
Activities: Bibliographic description. Subject analysis and allocation of descriptors. Authority file maintenance. Quality control.
04 NATIONAL BIBLIOGRAPHIC ORGANISATION
Note: This organisational unit is concerned with the compilation of databases, intended for external as well as internal use, which together describe, as comprehensively as possible, SA's published documentary heritage. The projectslisted below are those typically dealt with by a country's national bibliographic agency.
PROJECTS
041 National bibliography
Activities: as under 031, plus: Database compilation Publishing bibliography and/or providing access to database (inhouse and remote access)
042 National periodicals and newspaper indexes
Activities as under 041.
043 Index to South African conferences
Activities as under 041
044 Other specialised bibliographies, indexes and retrieval tools, e.g.
045 Bibliographic standardisation
Activities: Maintenance of national MARC format or MARC format adopted nationally Maintenance of authority lists (SA names, SA subject headings, SA extensions to DDC, etc.) Compilation and updating of guidelines, manuals etc. relating to bibliographic standards Provision of advice and guidance to other libraries on bibliographic organisation (cataloguing) issues Organising training, workshops, seminars etc. on above. Participation in international standardisation projects in connection with the above. Liaison with foreign and international agencies in connection with the above.
046 National document numbering
Activities: Serve as national international standard book number (ISBN) agency Serve as national international standard serial number (ISSN) agency Investigation and implementation of new international numbering schemes for reports (ISRN), music (ISMN), etc. Promotion of standard document numbering among publishers, etc. Organising training workshops, seminars, etc. on above. Participation in international standardisation projects in connection with the above. Liaison with foreign and international agencies in connection with the above.
047 National document production statistics
Activities: Compilation of national book production and related statistics Participation in international standardisation projects in connection with the above. Liaison with foreign and international agencies in connection with the above.
048 Bibliographic reference centre
Note: This is essentially a bibliographic reference function that has traditionally been linked to the national bibliographic agency. Such agencies frequently receive the national bibliographies of other countries in exchange for their own. However, most of the world's significant bibliographical tools can today be accessed online through the facilities of various service providers such as foreign and local hosts and bibliographic utilities. The national library of a country with a sophisticated information infrastructure will probably put more emphasis on monitoring and coordinating activities aimed at ensuring that clients throughout SA can gain access to bibliographic databases representing the full range of the world's production of documents. Activities: Monitor availability of and access to foreign bibliographic databases and tools in SA. Acquire foreign bibliographic tools not otherwise available in SA . Create links to ensure that SA users or institutions can gain access to foreign databases not otherwise accessible in SA. Coordinate (with other SA institutions) acquisition of foreign bibliographic tools and access to foreign bibliographic databases.
05 NATIONAL AVAILABILITY OF PUBLICATIONS
Note: This organisational unit is concerned with national systems for document supply, primarily indirectly, to clients served by other libraries and institutions. The provision of access to in-house and other direct clients of the NLSA is dealt with in Organisational Unit 06. The main concern of the programme is the infrastructure established to ensure that individuals and institutions can gain access to material held anywhere in SA (in our case, Southern Africa). The advent of SABINET has altered the role of the NL in national availability in various ways:
This raises the question of what the future role of the NL should be in respect of interlending and document supply., and what its responsibilities and rights are in respect of the national database. With the advent of regional consortia the resource sharing scene is becoming more complex. The NLSA may have a role to play as a neutral monitor, evaluator and possibly arbiter in the case of disputes.
PROJECTS
051 National document supply system
Activities: Registration of participating libraries. Training of participants. Compilation of rules, guidelines and manuals for procedures. Monitoring compliance with interlending procedures. Traffic and performance measurement. Promoting use of new technologies and international standards Monitoring the availability of collections in SA libraries.
052 International interlending and document supply
Activities: Facilitating international interlending and document supply to and from SA. International liaison, i.a. with IFLA Office for International Interlending. Further as under 051.
053 National location tools
Activities: Add records and holdings to national online database for libraries that do not have online access. Quality control of records added to national database in cooperation with other institutions. Authority file maintenance for certain categories of authorities in cooperation with other institutions. Watchdog role to ensure that libraries serving disadvantaged communities are not cut off from resource sharing systems. Monitoring coverage and state of national location tools. Holdings information service for libraries that do not have online access to the national database. Publication of subsets of the national database on microfiche, paper or CDROM (e.g. PISAL).
06 INFORMATION ACCESS SERVICES
Note: this organisational unit groups together:
It is difficult in practice to separate the above-mentioned tasks because:
PROJECTS
061 On-site/direct document supply
Note: This heading deals with access to the collections of the NLSA itself. Activities: Retrieval of materials from storage (physical stacks or electronic storage). Delivery of materials to remote users (physical documents or copies via interlending system or electronically via Ariel or similar systems). Provision of reader stations. Assistance in use of electronic workstations, microfilm readers, etc. Supervision of readers. Retrieval of returnable materials from users and return to storage. Monitoring of collection usage.
062 Reference and information service
Note: for a discussion on who the individual users of the NLSA should be, see par. 3.1.1 of the main Report. Activities: Assistance to users in identifying relevant sources of information. Assistance to users in retrieving and interpreting factual, textual, graphic and audio materials.
063 National reference and information service
Activities: Assistance to other SA and foreign libraries in responding to information requests relating to South Africa and other fields in which the NLSA has special competence. Compile registers of research, directories and guides to information sources, including Internet-based tools. Monitor technical advances in information supply and develop SA applications (e.g. participate in the Global Digital Library).
07 PRESERVATION
PROJECTS
071 Collection maintenance
Activities: Management of stacks. Retrieval of required materials. Reshelving. Refreshing electromagnetically recorded documents. Transcription and conversion to newer media.
072 Preservation of collections
Activities: Monitoring preservation status of collections. Identification and evaluation of material requiring treatment. Conservation. Preservation microfilming. Digitisation for preservation and access.
073 National preservation centre
Activities: Identification of significant national heritage collections. Cooperative monitoring of preservation status of national heritage collections. National coordination of preservation activities. Training of conservators. Research.
074 National archive of electronic information
Activities: Identify materials of South African origin and interest published electronically (e.g. on the Internet). Negotiate modalities of legal deposit with electronic publishers. Acquire material (e.g. by down-loading, mirroring, or online access). Register and document materials. Provide bibliographic access. Provide access subject to contractual and other arrangements with publishers. Transcribe and convert to more permanent storage media. Monitor and refresh electromagnetically recorded publications.
08 HERITAGE AND INFORMATION AWARENESS
Note: This organisational unit combines functions K (Heritage Promotion) and L (Promotion of Information Awareness) - see par. 5.4 of the Main Report.
PROJECTS
081 Heritage promotion
Activities: Raising awareness of own collections by means of in-house and travelling exhibitions, conferences, seminars, publications, newspaper and magazine articles, radio and television programmes, and electronic media. Stimulate heritage awareness among other SA libraries and information agencies. Oral history projects. Repackaging and popularisation (vulgarisation) of heritage materials. Digitisation of heritage materials. Promotion of indigenous authorship, with an emphasis on writing and publishing in African languages. Promotion of books and reading.
082 Promotion of information awareness
Activities: Participation in campaigns for print literacy, numeracy, visual literacy, media literacy and computer literacy. Publication of bibliographies of materials suitable for newly literate readers. Other activities as under 081.
09 NATIONAL INFRASTRUCTURE DEVELOPMENT
Notes: (1) In this organisational unit are grouped together the national functions described in par. 5.3 above. As indicated in Table 3, these functions are carried out transversely, across the core functions. However, it is necessary to establish a programme in which the relevant infrastructural activities being undertaken in the various programmes can be coordinated for the NLSA as a whole. (2) Much emphasis has been placed by the Working Group on the leadership role of the NLSA. Such a role can be strengthened by the statutory allocation of national responsibilities, and statutory recognition is valuable. However, ultimately recognition of a national leadership role has to be earned by the value of the NLSA's contributions, and these depend on the availability of expert and competent staff who are paid competitive salaries and are well supported by their organisation. This organisational unit therefore places much emphasis on such support.
PROJECTS
091 National cooperation and leadership
Activities: Coordination of participation of NLSA staff in:
Provision of support to NLSA staff engaged in leadership positions in bodies of the above-mentioned types. Provision of secretarial support for bodies relevant to the above activities. Provision of research and documentation support to NLSA staff engaged in the above activities.
092 International cooperation
Activities: Coordination of participation by NLSA staff in:
Liaison with intergovernmental agencies concerned with library and information issues, such as UNESCO, the Southern African Development Community (SADC) and the Pan-African Development Information System (PADIS). Further as for 091.
093 Standardisation
Activities: Participation (in collaboration with other NLSA programmes) in developments of criteria and standards for library and information work in SA (including standards other than bibliographic standards). Coordination of NLSA's participation in ISO committees and working groups.
094 Advice and consultation services
Activities: Provision (in collaboration with other NLSA programmes) of consultancy services to libraries, information agencies and their parent bodies and governments.
095 Education and training
Activities: Determining national education and training needs in library and information work. Coordination of education and training activities in the NLSA. Presenting (in collaboration with other NLSA organisational units) seminars, short courses, etc. relating to national functions, in cooperation with other interested bodies (professional organisation, library schools, etc.) Participation in curriculum development by formal education institutions.
096 Research and development
Activities: Monitoring technical and professional advances in librarianship and information science and developing South African applications. Monitoring and performance evaluation of the South African library and information sector (e.g. national collection management, resource sharing and bibliographic organisation). Undertaking contract research projects in fields in which the NLSA has special expertise.
10 MANAGEMENT SUPPORT
PROJECTS
101 General management
Activities: Strategic planning. Organisation development: creation of a new corporate entity (structure and culture) out of the existing institutions that will form the NLSA.
102 Financial management
Activities: Development of business plans and budgets. Unitary budgetary control. Financial administration. Internal auditing, etc.
103 Human resources management
Activities: Development of unified HR policies and procedures. HR administration.
104 General administration and logistics
Activities: Office management, secretarial services, records and registry. Purchasing and inventory. Transport. Accommodation, maintenance etc. Printing, binding and microfilming.
105 Marketing
Activities: Developing an organisation-wide, client-centred, marketing approach. Conducting market research. In collaboration with other programmes, market-driven product and service development. In collaboration with other programmes, pricing and promotion of products and services.
106 Corporate communication
Activities: Internal (staff) communication. External communication (public relations). Translation and editorial services. Publishing, in collaboration with other programmes.
11 INFORMATION SYSTEMS AND TECHNOLOGY
PROJECTS
111 Strategic systems development
Activities: Planning and implementing an advanced IT platform for the unified functioning of the NLSA on two campuses. Includes the replacement of DOBIS (and possibly Aleph). Planning and development of connectivity (Internet, Openet, Uninet, etc.).
112 Systems management and maintenance
Management of computer and data-communications, including electronic and optical technologies. Maintenance of existing library systems (e.g. DOBIS, Aleph). Maintenance of connectivity. Maintenance of LANs and WAN. Training of staff in NLSA systems.
113 Information technology monitoring and implementation
Monitoring emerging technologies, identifying appropriate applications and planning for implementation.
DEPARTMENT OF ARTS, CULTURE, SCIENCE AND TECHNOLOGY
WORKING GROUP ON THE NATIONAL LIBRARIES OF SOUTH AFRICA
DRAFT BRIEF FOR INFORMATION TECHNOLOGY CONSULTANTS
pjl 1997-01-23
1. Background
The Working Group on the National Libraries of South Africa is preparing a proposal for the creation of a new institution it refers to as the National Library of South Africa (NLSA). The NLSA is to be constituted through the unification of the two existing national libraries, the South African Library in Cape Town and the State Library in Pretoria. It is proposed that the new institution will be controlled by a single Board and headed by a single chief executive, who will be supported by a small headquarters staff. The NLSA will function on two campuses, at the existing premises in Cape Town and Pretoria. However, the functions of the two existing libraries will be rationalised and, it is hoped, modernised, refocused and expanded to satisfy currently unsatisfied needs identified by the Working Group.
It is possible that one or two smaller institutions in smaller towns may also become part of, or closely associated with, the NLSA.
2. Assignment
It is anticipated that a shared information technology platform will be an essential factor in the successful integration of the two existing institutions. The consultants are required to advise the Working Group on an information technology platform for the proposed NLSA, with reference to the following aspects:
2.1 The future of the existing major library management software packages (DOBIS, Stylis and Aleph) in use or being installed on the two campuses.
2.2 Various other systems in use on the two campuses (e.g. word processing, e-mail, desktop publishing, address databases, indexing, accounting, personnel) bearing in mind that the NLSA will be an autonomous institution fully responsible for its own administration.
2.3 The integration or interconnection of the corresponding systems at the two campuses.
2.4 A high-speed, high-capacity data communications link between the two campuses.
2.5 Connections with OPENET, UNINET, SABINET and other service providers.
2.6 The use of the Internet to link the two campuses with each other and with the outside world, with particular reference to aspects such as:
2.7 The acquisition of electronic documents in terms of proposed legal deposit legislation, and the bibliographic control, preservation and making available of such material .
2.8 The introduction of digitisation projects in the NLSA for purposes of preservation and access.
2.9 The implications for the NLSA of the development of regional tertiary networks such as Calico and Gaelic.
2.10 Security concerns.
2.11 Human resources requirements for IT.
2.12 Broad IT management policy issues, e.g.
2.13 Major IT trends that may impact on the NLSA
2.14 Costs:
The above list is not exhaustive. The consultants should add to it any aspects that may have been omitted which they consider significant in relation to this brief. On the other hand, the scope of the brief as stated above is open to negotiation.
3. Further details
Details of aspects such as deadlines, reporting and remuneration are to be negotiated with Ms R M Cillié, Subdirectorate of Meta-Information, DACST.
1. Working Group
South African Library, Cape Town:
2. Reference Committee
South African Library, Board:
3. International consultants
ABET Adult basic education and training
ACTAG Arts and Culture Task Group [of the Minister of Arts, Culture, Science and Technology, 1994-1995]
DACST Department of Arts, Culture, Science and Technology
GDP Gross domestic product
ISAP Index to South African periodicals
ISO International Organization for Standardization
IT information technology
MARC Machine-readable cataloguing [record format]
NSI National System of Innovation
PISAL Periodicals in Southern African libraries
READ Read, Educate and Develop
SADC Southern African Development Community
SANB South African national bibliography
SAIRSA Seminar on Accessing Information Resources in Southern Africa [Johannesburg, September 1996]
SET Science, Engineering and Technology
UAP Universal Availability of Publications
UBC Universal Bibliographic Control
UNESCO United Nations Educational, Scientific and Cultural Organization