- Warranties in terms of the Consumer Protection Act 68 of 20080.47 MB
Suppliers who in the ordinary course of business, enter into transactions with consumers for the supply or potential supply of any goods, should be aware of the implied warranties imposed by the Consumer Protection Act (CPA), since these will have a material impact on their return and refund policies.
As a supplier, a business may operate in the supply chain as producer, importer, distributor or retailer of goods, or as a service provider. The extent of the application of the implied warranties contained in the CPA should be considered by suppliers and included in their return and refund policies. Note that transactions include the supply of goods by clubs, trade unions, associations or societies to its members and also in terms of franchise agreements.
Written by Ina Meiring, Director at Werksmans Attorneys