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Designing Artificial Intelligence Technologies for Older Adults

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Designing Artificial Intelligence Technologies for Older Adults

 Designing Artificial Intelligence Technologies for Older Adults

3rd September 2021

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Artificial intelligence (AI) will likely be one of the most transformative technologies to affect human society in the near future. It will affect so many aspects of the human experience: from personal interactions with AI (e.g. digital assistants, selfdriving cars) to the AI influenced design and management of organizations (e.g. hiring decisions in the workplace) and even cities.

As transformative and wide-ranging as it is, there are potential pitfalls if AI is not designed with specific focus on the potential dangers of unanticipated effects. Once the Pandora’s box of ill-designed AI is opened, the damage will be unexpected and irreversible. This warning is even stronger for those who might benefit most from AI: older adults. The issues and potential problems are large and complex, and will require collaborations from social scientists, engineers, philosophers and policy experts, among others.

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