In 2018, we are witnessing seismic changes in the workforce, the workplace, and the technologies used in the world of work.

Organisations are no longer assessed based only on traditional metrics such as financial performance, or even the quality of their products or services.

Rather, organisations today are increasingly being judged on the basis of their relationships with their workers, their customers, and their communities, as well as their impact on society at large – what we see is a transformational shift from business enterprises into social enterprises. (2018 Deloitte Global Human Capital Trends report).

Report by Deloitte